Terms of service
Last updated 11 November 2026
These terms apply to the OKI client portal at portal.okidigital.co.ke (the “portal”), run by Oki Digital Creatives Ltd (“OKI Digital”, “we”, “us”). By signing in, you agree to them. If you use the portal for your organisation, you confirm you're allowed to do so on its behalf.
What the portal is for
The portal is where OKI Digital and its clients work together: our team prepares social media content, you review and approve it, you see what's planned and posted on the calendar, and you see your invoices. It supports the services we provide to your organisation under its agreement with us. That agreement covers what we deliver and what it costs; if it differs from these terms, the agreement wins.
Who can use it
- OKI Digital staff, and people we invite on behalf of one of our clients.
- Your access depends on the role you were given. Approvers can approve content and see invoices; viewers can follow along and comment.
- Keep your sign-in details to yourself and tell us at info@okidigital.co.ke if you think someone else has used your account. You're responsible for what happens under your account.
- Your organisation can ask us to add or remove people at any time.
Using the portal properly
Please don't:
- try to see another organisation's data, or get around the portal's security;
- upload anything unlawful, harmful, or that you don't have the right to share;
- use the portal to send spam or malware, or to disrupt it for others;
- copy, resell or reverse-engineer the portal itself.
Your content
Your organisation keeps ownership of the materials it provides, such as logos, photos and product information. You allow us to store and use them to provide our services to you. Ownership of the content we create for you is set by your agreement with us.
When you approve a post or ask for changes in the portal, we record who did it and when, and treat it as your organisation's decision on that version.
Invoices and payments
The portal shows the invoices we issue and the payments we've recorded. Payment is made outside the portal, by M-Pesa or bank transfer, as each invoice explains. If something on an invoice looks wrong, tell us at info@okidigital.co.ke.
Availability
We work to keep the portal available and your data safe, but we can't promise it will never be interrupted. We may need to take it offline briefly for maintenance or updates, and we may change or improve features over time. Scheduled posts are posted by our team; a portal outage doesn't change what we've agreed to deliver.
Suspending or ending access
We may suspend or remove an account that breaks these terms or puts the portal or other clients at risk. When our work with your organisation ends, its access ends too. You can ask for a copy of your personal data, or for your account to be deleted, as our privacy policy explains.
Liability
The portal is provided to support our services. To the extent the law allows, we aren't liable for indirect or consequential losses from using it, and our liability is limited as set out in your organisation's agreement with us. Nothing in these terms limits liability that can't be limited under Kenyan law.
Privacy
Our privacy policy explains what personal data we collect and how we use it.
Changes
We may update these terms. We'll change the date at the top, and tell you in the portal or by email if a change is significant. Using the portal after a change means you accept the new terms.
Law
These terms are governed by the laws of Kenya, and the courts of Kenya decide any dispute about them.
Contact us
Oki Digital Creatives Ltd. Email info@okidigital.co.ke.